AWESOMENESS GUARANTEE
Is eVeRest on your bucket list?
Download our FREE comprehensive Everest Base Camp guide.When you book and become an EverTrekker, you are covered by our 'Awesomeness Guarantee'
We are not ones to hide behind complicated rules or the old T & C’s. That's why we came up with our Awesomeness Guarantee. This is something that's created and based on trust, transparency and a little bit of common sense added into the mix.
Here's how we work.
If you feel that you were let down by our experience and that your trip was not awesome then contact us. We will then gather all of the details from you, talk to our staff on the ground to locate and validate any problems and completely understand why things went wrong.
If we find that something was completely wrong and wasn’t as described and we establish the fault or problem was within our control or our staff on the ground then we’ll work out a refund that’s proportional to the scale of the issue.
As ever, and in line with the way in which we work, fairness and transparency is needed from both sides including you. We just ask that if you do spot anything that isn’t quite right, you mention this to the staff on the ground, give them the chance to rectify the situation whilst you’re on the trip. Without having done that, it’s way more difficult to put things right. This would be taking into account when looking at the case.
We want all of your adventures with us to be 'AWESOME' which is why we are proud to cover your bookings with the 'Awesomeness Guarantee'. If on the hugely outside chance that you want to claim then email info@evertrek.co.uk and we will open an investigation into why your trip wasn't awesome.
We Love Our
customeRs
Here’s what some of our awesome customers had to say
I booked my trip to Everest Basecamp in 2019 with a view to going in March 2020 obviously with Covid no one could go, Evertrek moved my dates with one phone call no quibble, no questions asked, no problem.
If you have any questions about anything to do with the trip just phone, e-mail or message them off FB they always get back, the whole team are fantastic. The trip itself in March this year was utterly stunning my airline didn’t put my bag on my connecting flight from Doha(not their fault by the way) the Evertrek representative that met me at the airport was tremendous he took care of the whole thing, i think my bag was in Hotel Aloft within 12 hours. Our guides were astonishing Lama Sherpa, Ngodu Sherpa and Nema Sherpa deserve a special mention they were faultless their knowledge of the Himalayas and local culture was amazing. They couldn’t do enough for us always smiling, always in a good mood.
If you want to do a trekking trip, personally I wouldn’t try anyone else. I’ve had a look at others some don’t provide internal flights some won’t include breakfast, lunch and dinner some won’t include guides. With Evertrek you don’t have to worry about this stuff. You get your kit, flights, insurance etc etc, off you go. Awesome trip thank you Evertrek.
If you have any questions about anything to do with the trip just phone, e-mail or message them off FB they always get back, the whole team are fantastic. The trip itself in March this year was utterly stunning my airline didn’t put my bag on my connecting flight from Doha(not their fault by the way) the Evertrek representative that met me at the airport was tremendous he took care of the whole thing, i think my bag was in Hotel Aloft within 12 hours. Our guides were astonishing Lama Sherpa, Ngodu Sherpa and Nema Sherpa deserve a special mention they were faultless their knowledge of the Himalayas and local culture was amazing. They couldn’t do enough for us always smiling, always in a good mood.
If you want to do a trekking trip, personally I wouldn’t try anyone else. I’ve had a look at others some don’t provide internal flights some won’t include breakfast, lunch and dinner some won’t include guides. With Evertrek you don’t have to worry about this stuff. You get your kit, flights, insurance etc etc, off you go. Awesome trip thank you Evertrek.
Bruce Bentley
08:41 29 Jun 22
Where do I begin..ease of booking a trek, fantastic communication, calm advice and the best on line community.
l can't emphasis enough the brilliance of been able to move a trip for free if circumstances dictate.
My trek from stepping from the plane was well planned and supported. The trek itself ( Annapurna Base Camp) was one of the best experiences ever. Our guides and porters were superb, knowledgeable and very accommodating - going over and above if anyone needed extra support.
The trip was life changing and I'm going back for more with team EverTrek
l can't emphasis enough the brilliance of been able to move a trip for free if circumstances dictate.
My trek from stepping from the plane was well planned and supported. The trek itself ( Annapurna Base Camp) was one of the best experiences ever. Our guides and porters were superb, knowledgeable and very accommodating - going over and above if anyone needed extra support.
The trip was life changing and I'm going back for more with team EverTrek
Tina Barratt
07:29 11 Jun 22
I was scared to trade, because I have been scammed many times, but I had to take one last chance because I heard Lauren was a very honest lady , so I gave it one last trial wow to my greatest surprise what I have heard about her was correct, today through Lauren Jordan I have been able to get back all I had lost and earned even more, contact her for the best investment services and you will not be disappointed, I invested $1,000 and got $14,600 in 5days
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You can contact her directly.
Email: jordanlauren783@gmail.com
WhatsApp: +13105651441
Facebook: Lauren Jordan (Trade Expert)
Blessing David
12:36 20 Jul 21
I could not recommend Evertrek enough! They went above and beyond from the very moment I called to enquire right the way through until the very moment I arrived back home.
We happened to be stuck in Nepal for an additional 10 days due to the country going into lockdown and Evertrek worked tirelessly every single day to ensure not only were we in the loop with what was going on but also just to make sure we were comfortable, happy and OK!
They don't feel like your typical corporate company, the entire team is super friendly and make you feel like pals! Something quite important to me and they showed in every single way is that they truly care for all their staff, as soon as the Sherpas and guides lost pretty much all work for this season they set up a justgiving page to help support their families! They doing everything with love and care both for their customers and their team!!
Ok, I could go on! Bottom line is, if you are looking for some trekking adventures, look no further. Just go and book it, you will not regret it!
Thank you for reminding me why I love travelling and trekking so much, now you have awoken it I have lots of planning to do for 2021 hehe!! ❤️
We happened to be stuck in Nepal for an additional 10 days due to the country going into lockdown and Evertrek worked tirelessly every single day to ensure not only were we in the loop with what was going on but also just to make sure we were comfortable, happy and OK!
They don't feel like your typical corporate company, the entire team is super friendly and make you feel like pals! Something quite important to me and they showed in every single way is that they truly care for all their staff, as soon as the Sherpas and guides lost pretty much all work for this season they set up a justgiving page to help support their families! They doing everything with love and care both for their customers and their team!!
Ok, I could go on! Bottom line is, if you are looking for some trekking adventures, look no further. Just go and book it, you will not regret it!
Thank you for reminding me why I love travelling and trekking so much, now you have awoken it I have lots of planning to do for 2021 hehe!! ❤️
Caz Thompson
13:52 20 Apr 20
Professional travel company
They were fantastic and went out their way to support me when I was stuck in Nepal due to the Coronavirus lockdown
I would highly recommend this company to any trekkers looking for a travel company.
I will definitely be using this company again in the future.
They were fantastic and went out their way to support me when I was stuck in Nepal due to the Coronavirus lockdown
I would highly recommend this company to any trekkers looking for a travel company.
I will definitely be using this company again in the future.
Paul Brigden Snr
18:16 17 Apr 20
After months of research I chose Evertrek as the company to lead me on a once in a lifetime trip to Everest base camp. It is by far the best decision I have ever made. The organisation was second to non and nothing was left to chance, the accommodation, the guides, Sherpas and porters were amazing. However our group went at the start of the Coronovirus outbreak and on return to Lukla we were in a country in Lockdown, this is were Evertrek became invaluable, as other trekkers were stuck EverTrek’s people in Nepal came into there own, they organised flight to Kathmandu and when stuck in Kathmandu they found the very best hotel and kept us informed constantly as did the Evertrek guys back home. They never left us alone until we were at the airport.
Nothing was to much for the guys in the UK or Kathmandu, if you are thinking about this trip there is only one company to consider EVERTREK 110%
Nothing was to much for the guys in the UK or Kathmandu, if you are thinking about this trip there is only one company to consider EVERTREK 110%
David Armour
18:00 17 Apr 20
I have taken advantage of the 10 pound deposit to secure a place to Base camp October 2021!
It's only taken 30 years to to finally realize this dream!
The contact has been brilliant with the EverTrek team!
Thanks Guys.
Now to get into training!
It's only taken 30 years to to finally realize this dream!
The contact has been brilliant with the EverTrek team!
Thanks Guys.
Now to get into training!
Tony Legg
08:25 16 Apr 20
Evertrek are a fantastic, they support you, are very knowledgeable. The service that I have received is second to none and I can not fault it at all, it’s first class all the way. The booking process is easy, they are very knowledgeable and I can’t wait to to go Everest, I know it will be the best experience of my life. I will do other trips with them, as I know I am in the best hands, you could not ask more more from the team. Amazing service and very supportive always!
Maria Millgate
21:14 14 Apr 20
Personal attention is second to none
Dave Hampson
11:54 07 Apr 20
I traveled to EBC this October and would really recommend Evertrek. Being my first adventure holiday, it was reassuring to have such a supportive team with lots of information, advice and kit recommendations prior to departure.
Having little things like filtered water and meals included in the cost (I saw another group having to queue to pay for breakfast) might seem trivial but it meant we didn't have to worry about running out of money on the trek - and they treat their guides and sherpas (who were top class and couldn't do enough for you) with consideration and respect.
I always felt well looked after throughout my time in Nepal, and they put a great deal of effort into ensuring that the holiday went smoothly such as rearranging flights, and adapted to any issues that arose.
Evertrek made it a great holiday. I met some fun people, have some great memories and lots of photos! You even get a free bag, medal and certificate!
Having little things like filtered water and meals included in the cost (I saw another group having to queue to pay for breakfast) might seem trivial but it meant we didn't have to worry about running out of money on the trek - and they treat their guides and sherpas (who were top class and couldn't do enough for you) with consideration and respect.
I always felt well looked after throughout my time in Nepal, and they put a great deal of effort into ensuring that the holiday went smoothly such as rearranging flights, and adapted to any issues that arose.
Evertrek made it a great holiday. I met some fun people, have some great memories and lots of photos! You even get a free bag, medal and certificate!
Greg Dow
21:02 03 Dec 19
Just travelling back from an amazing EBC trip with Evertrek. I've travelled with a lot of other adventure travel companies in the past but have to say Evertrek has been the best. From the easy booking process and pre departure info and support, to the amazing local Kathmandu
team, guides, sherpas, porters and yak men in Nepal I cant fault Evertrek. If you are thinking about a trip just do it. You wont regret it. And you wont regret choosing Evertrek either. I'm already looking at other trips and not even home yet!
team, guides, sherpas, porters and yak men in Nepal I cant fault Evertrek. If you are thinking about a trip just do it. You wont regret it. And you wont regret choosing Evertrek either. I'm already looking at other trips and not even home yet!
Seonaid Baird
07:56 11 Nov 19
Absolutely first class, from when I first booked knowing nothing about hiking at altitude, right the way through the trip itself. Everything has been handled with the utmost professionalism and the entire team has been incredibly helpful, knowledgeable and hardworking. Our guide, Padam, and his team are worth their weight in gold. Could not recommend Evertrek enough.
Dani Wain
04:19 19 Oct 19
Not been to EBC yet but have booked to go with them next March.
I’ve just returned from a fantastic training weekend with them in the Brecon Beacons. It was wet and windy but Evertrek didn’t disappoint, . From start to finish, the experience was great. Both Andy( the owner) and his trusty sidekick Dave (the painted Yeti) were there to make us feel welcome. They were both hands on, and their knowledge was second to none.
I can’t wait to actually go to Everest, and after this weekend I feel assured that I’ll be in great hands.
Nothing was too much trouble, and it was great see the way that Andy and Dave talk about Everest with such a passion.
Well done guys
I’ve just returned from a fantastic training weekend with them in the Brecon Beacons. It was wet and windy but Evertrek didn’t disappoint, . From start to finish, the experience was great. Both Andy( the owner) and his trusty sidekick Dave (the painted Yeti) were there to make us feel welcome. They were both hands on, and their knowledge was second to none.
I can’t wait to actually go to Everest, and after this weekend I feel assured that I’ll be in great hands.
Nothing was too much trouble, and it was great see the way that Andy and Dave talk about Everest with such a passion.
Well done guys
Bribri Mcalpine
19:35 11 Aug 19
Wouldn’t hesitate to book again with Evertrek 👍🏼👍🏼🏔🏔😍
Lena Trafford
21:13 21 May 19
This trip was exceptional from start to finish. Has to be one of the best run and professional companies I have come across. Before we even started we were sent weekly emails and lots of correspondence to get us excited for the trip. Any questions and worries were answered straight away some even by video replies!! The actual Everest base camp trip itself was one of the best experiences of my life however very tough! Everything from start to finish was run perfectly. I couldn’t have asked for more from Andy, Dave and the Sherpas they provided! A 5 star service all round!
Lee Wardle
19:03 07 May 19
Still to go to Basecamp, but they have been very helpful with the many questions I have asked them about our up coming trek.
Stewart Strang
15:54 01 Feb 19
I had the most fantastic trip in Nepal, all thanks to evertrek. Andy was so so helpful from the moment I first rang about going. Nothing was ever to much, always had a speedy reply- which was reassuring when I was stressing about equipment. The training weekend that they offer is also incredibly helpful and really gets you ready for your holiday.
Our guide in Nepal, Bhim and his team, were absolutely fantastic, they worked unbelievably hard, you never wanted for anything. (Watch them, they cheat at cards!!haha)
As for the trek, the negotiations of getting to Lukla were a bit up in the air...but that's just Nepal! Go with the flow. But once we got there, it was absolutely brilliant, everyday the scenery was beautiful and I never felt like they expected to much from you. Plenty of rest time and tea stops! I personally really enjoyed the food (I lived on veggi curry and rice-you get seconds :D) and thought all the accommodation was fine!!
Basically an all round incredible trip, there wasn't a second I didn't enjoy!!! Highly recommend Andy and the team. Would defo do another trek with them 😀
Our guide in Nepal, Bhim and his team, were absolutely fantastic, they worked unbelievably hard, you never wanted for anything. (Watch them, they cheat at cards!!haha)
As for the trek, the negotiations of getting to Lukla were a bit up in the air...but that's just Nepal! Go with the flow. But once we got there, it was absolutely brilliant, everyday the scenery was beautiful and I never felt like they expected to much from you. Plenty of rest time and tea stops! I personally really enjoyed the food (I lived on veggi curry and rice-you get seconds :D) and thought all the accommodation was fine!!
Basically an all round incredible trip, there wasn't a second I didn't enjoy!!! Highly recommend Andy and the team. Would defo do another trek with them 😀
Lucy Groves
19:39 21 Jan 19
Recently returned from our EBC trek and I can’t fault Evertrek, right from the minute you sign up Andy is giving advice and replying to any queries you might have. Special thanks to Phurba and Harry our guides over there, they keep a eye on you and don’t let you go to quickly up the mountain and look after you. If you are thinking about doing it just go for it you won’t regret it . Awesome
Douglas Smith
13:09 27 Oct 18
I had the most amazing trip to Everest Base Camp with Evertrek, thank you Andy for being the font of all knowledge about this trip and for Rishi our guide for looking after us. It is probably the most challenging holiday I have ever done but it was worth every moment and the scenery was just stunning. Nepal is an amazing place and I will definitely go back one day. Thanks to Evertrek and my trekking buddies for a very special holiday.
Pamela Kuepfer
17:22 20 Oct 18
Great time in Nepal doing Everest Base Camp with Evertrek. Thanks Andy!
Gilles Comeau
13:07 12 Oct 18
Just returned from Everest Base Camp trek and it was absolutely brilliant!
Many thanks to everyone at EverTrek, especially Andy - from start to finish the organisation was par excellence. Special thanks to Rishi our guide and my trekking companions who put the icing on the cake to make one of my dreams come true.
Many thanks to everyone at EverTrek, especially Andy - from start to finish the organisation was par excellence. Special thanks to Rishi our guide and my trekking companions who put the icing on the cake to make one of my dreams come true.
Phil Costin
20:54 10 Oct 18
Having recently booked myself on a trip to Everest Base Camp with Evertrek, I thought it would be one of those trips where you get to hear about everything you should have done two weeks before you go. Not with Andy and Evertrek. Immediately Andy was in touch with information, assistance and support. You could feel his energy coming at you. Along with the practical advice, Evertrek arrange training activities. These are great for finding out first hand what you need to know and how you might cope with the activities ahead. It really does crank up the excitement when you share your thoughts and views with fellow Evertrekers. This weekend we had one of these training activities in the Brecons. Andy made us all very welcome, and was there all the way, rain and shine, to helps us all along.
We made some great connections, enjoyed the socialising (you earn it!) and came away even more excited to be getting on the plane to Nepal. Hopefully there will be more such events to enjoy, and build on the training already done. I’m already walking the dogs for 10mins more🙂.
Thanks to Andy and the team for a great weekend. Good luck to those on their way in the next few months, and those who have a longer wait we can share your excitement.
We made some great connections, enjoyed the socialising (you earn it!) and came away even more excited to be getting on the plane to Nepal. Hopefully there will be more such events to enjoy, and build on the training already done. I’m already walking the dogs for 10mins more🙂.
Thanks to Andy and the team for a great weekend. Good luck to those on their way in the next few months, and those who have a longer wait we can share your excitement.
Alan Payne
18:10 27 Aug 18
Brilliant Training Weekend in the Brecon Beacons with Andy and met some great people and got a good insight into what to expect for my trip in October. Can’t wait now....roll on EBC
Hayley Shadrake
19:14 26 Aug 18
Overjoyed with my recent trip to EBC. I can't praise Evertrek enough. From the 1st day I contacted Andy he has been amazing. Offering fantastic advice & tips before my trip.
Hotel, guides & transfers in Kathmandu were spot on.
Biggest credit has to go to the guide & sherpa who take care of you every step of the way.
Thank you Evertrek
Hotel, guides & transfers in Kathmandu were spot on.
Biggest credit has to go to the guide & sherpa who take care of you every step of the way.
Thank you Evertrek
Donna Brown
11:12 23 Jun 18
The EverTrek organisation was excellent, the choice of Kathmandu hotel superb, good trek accommodation and great choice of food. I was impressed with the punctuality of transfer arrangements too. Keep up the good work!
Mike Dean
18:25 06 Apr 18
Anna Bach
15:02 17 Mar 18
A truly wonderful once in a lifetime experience. My sister and I trekked to Everest Basecamp with Evertrek to mark the tenth anniversary of our dearest Mum passing away. It was an emotional experience we will never forget. It gave us time to reflect on wonderful times past and brought us closer as only shared endeavour can. The Himalayan backdrop was the perfect location.
But it's the people that made the trek. Our guide Kishor is a wonderful guy. A real fixer, high altitude expert, family man and now, friend. When the weather delayed our flight, he did everything he could to make sure we were first onto another. His experience, knowledge and local contacts got us into places we just wouldn't have seen without him. He knew when to go to the best places to avoid the crowds and he was the picture of happiness with his infectious smile. He was kind to the point of putting us first all the time, without hesitation. A true gentlemen and the source of lots of fun and laughter - perfect for morale. Our porters also deserve a mention for their hard work and dedication through some difficult long days at high altitude. Manesh was particularly hard working and charming, keen to learn and become a guide himself in time. Our trek wouldn't have been the same without them and when I go again I will definitely seek out the same team.
My recommendation? Grab a loved one and go trekking in Nepal in the capable hands of the Evertrek team. And request Kishor to be your guide. You won't regret it.
But it's the people that made the trek. Our guide Kishor is a wonderful guy. A real fixer, high altitude expert, family man and now, friend. When the weather delayed our flight, he did everything he could to make sure we were first onto another. His experience, knowledge and local contacts got us into places we just wouldn't have seen without him. He knew when to go to the best places to avoid the crowds and he was the picture of happiness with his infectious smile. He was kind to the point of putting us first all the time, without hesitation. A true gentlemen and the source of lots of fun and laughter - perfect for morale. Our porters also deserve a mention for their hard work and dedication through some difficult long days at high altitude. Manesh was particularly hard working and charming, keen to learn and become a guide himself in time. Our trek wouldn't have been the same without them and when I go again I will definitely seek out the same team.
My recommendation? Grab a loved one and go trekking in Nepal in the capable hands of the Evertrek team. And request Kishor to be your guide. You won't regret it.
Stuart Everitt
16:09 29 Nov 17
Thanks guys for the experience of a lifetime. What can I say about Evertrek! Simply brilliant. From the moment we spoke with Andy and signed up it was all taken care of. The guides were truly amazing, professional and were always on-hand to look after us. Listen, this is a tough challenge but it's well within the reach of most of you out there considering the possibility. I've kept myself pretty fit all my life (63 years young) but trying to keep up with my sons was, at times, pushing my limits. The scenery is so beautiful it becomes an emotional challenge at times. We did Kilimanjaro a few years ago - Base Camp blows that away completely. However, you need to be in the best hands and we were. Our guides, Rahul and Krishna were meticulous in making sure we were looked after every step of the way and needless to say we have become friends for life. I cannot recommend EverTrex highly enough. Don't think about this for too long - just do it. They'll get there and you'll never forget the experience. So,as soon as I have some pics ready I'll upload and share but please do not hesitate to contact me while I'm still flying through thin air!!! Thanks again Andy and EverTrex
Alan Irwin
10:18 23 Oct 17
Loved every minute of the Everest Base Camp trek! The guys were all very accommodating and helpful in the build up to and on the trek. Everything about the package ensured my time was comfortable, fun and without any worries. Our guide Rawal was informative, friendly and a great laugh when he got his drums out on the last night! A big thank you to Evertrek for making this happen and I look forward to booking with you guys again!
Tom Moustache
19:28 10 Oct 17
Somnath Simkhada
17:08 09 Sep 17
Recently returned from trekking in Upper Mustang,Nepal.. and still in awe! What a trip!
Amazing service from Andy and Dave in helping me plan the most amazing,unique,epic,challenging,tough,
rewarding and memorable experiences...with stunning unspoilt views and a different pace of life.
They provided me with friendly, knowledgeable,caring guides. I really couldn't have asked for a better trek.
Highly recommend and will use again.
Amazing service from Andy and Dave in helping me plan the most amazing,unique,epic,challenging,tough,
rewarding and memorable experiences...with stunning unspoilt views and a different pace of life.
They provided me with friendly, knowledgeable,caring guides. I really couldn't have asked for a better trek.
Highly recommend and will use again.
Melissa 'Gillette' Jones
15:19 09 Aug 17
Hey guys!
Just wanted to say a huge thanks to all at Bucket List, both here and in Nepal, for making my trip to EBC, Cho La and Gokyo so enjoyable and memorable. Himal, my guide, was a star and I enjoyed his company throughout the two plus weeks we were together; he looked after me really well and I have no doubt that his local knowledge helped to smooth the way on a few occasions when accommodation was tight! If my wife can be persuaded to let me go again, you will be my first port of call.
Cheers!
Just wanted to say a huge thanks to all at Bucket List, both here and in Nepal, for making my trip to EBC, Cho La and Gokyo so enjoyable and memorable. Himal, my guide, was a star and I enjoyed his company throughout the two plus weeks we were together; he looked after me really well and I have no doubt that his local knowledge helped to smooth the way on a few occasions when accommodation was tight! If my wife can be persuaded to let me go again, you will be my first port of call.
Cheers!
Ian Folly
15:16 15 May 17
What a first class service, Andy was supportive, knowledgeable and really quick at replying. If you want to make base camp then this is the way to do it, from the airport to the top and back again. Fully supported, with a friendly team. Would not hesitate to book more treks in Nepal with Andy. Thank you team.
Paul Jim Hawkins
06:19 05 Jan 17
Amazing company!!! The owners are so helpful and made my trip to nepal (everest base camp & gokyo lakes) perfect. Very organised and always there for you!
Theresa Burger
01:06 07 Nov 16
Everest basecamp TICK...thanks for organising! Fantastic company, extremely friendly and professional.
Max Bibby
14:51 11 Jul 16
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